Acceptance of the Terms
By using our platform, you agree to be bound by these Terms and Conditions. If you do not accept these terms, please refrain from accessing or using our services.
Eligibility Requirements
To use our platform, users must:
Minimum Age Requirements
The minimum age for using our platform is 21 years old. We reserve the right to request verification documents to confirm a user's age.
Geographic Restrictions
We may restrict access or services to users from certain jurisdictions at any time. If we do so, it will be indicated on our website. Users must ensure compliance with all applicable laws in their country of residence when using our platform.
Account Registration Rules
One-Account-Per-User Policies
Each user may only have one active account. If we suspect multiple accounts by the same person, we reserve the right to suspend or close those accounts and recover any relevant funds.
Identity Verification and KYC
We require users to verify their identity when creating an account. This is for security purposes and to comply with anti-money laundering regulations.
Account Accuracy Obligations
Users are responsible for ensuring that all information provided in connection with our services, including but not limited to registration details, payment methods, and gaming activity, is accurate and complete.
Account Security Responsibilities
Login Credentials and Password Protection
Users must protect their login credentials by keeping them confidential. Sharing or revealing passwords is not recommended. In case a user believes that someone has accessed their account without permission, they should inform us immediately to take necessary action.
Restricted Behaviour and Prohibited Activities
We reserve the right to suspend or close any account at our discretion if we have reasonable grounds for suspecting:
Bonus and Promotion Rules
All bonus offers are subject to specific conditions. Unless explicitly stated otherwise by us on the platform's promotional pages, bonuses may only be used as described:
Wagering and Gameplay Conditions
Users are required to comply with all applicable gaming regulations, including wagering limitations. Specifically:
Bonus Abuse Prevention
We reserve the right to investigate any suspected bonus abuse and recover related bonuses.
Deposits and Withdrawals
When using our services, users agree that we can:
Verification Before Withdrawals
Before a withdrawal is processed, we may verify the user's identity.
Processing and Review Procedures
Withdrawal requests will be reviewed by our staff. Approval times depend on several factors such as account activity, payment method restrictions, and any verification processes initiated.
Responsible Gambling Expectations
Self-Exclusion and Account Restrictions
Users can request self-exclusion at any time, which may result in our closure of their account(s) if it lasts at least 24 hours.
Game Fairness and RNG Systems
Our platform offers games certified by third-party auditors. If a user suspects irregularities or malfunctions related to game fairness or Random Number Generator (RNG) issues, they should notify us.
Technical Interruptions or Voided Gameplay
We may suspend gameplay if there are technical difficulties that could result in an unfair outcome of events on the platform. Users will be notified when possible about any interruptions and we will make every effort to ensure fair play is maintained while problems are solved.
Suspension or Closure of Accounts
Our account review team may decide at their discretion:
In cases like these, users will receive information explaining why the decision was made.
Intellectual Property and Platform Ownership
We retain all rights to our intellectual property. The platform is operated under license from its applicable owner or operator, unless otherwise stated in separate agreements with third-parties who have permission to do so.
Limitation of Liability
Modification of Terms
We reserve the right to modify these terms at any time and will publish updates on our website. Users should periodically review this document.
Contact or Support Guidance
Support requests for account management, gameplay issues, self-exclusion, or other matters can be sent via:
Queries are answered in accordance with applicable regulations to ensure user satisfaction while also maintaining a safe and responsible gaming environment.
